18-24 March 2024
Case studies
For Global Money Week 2024 we'd like to highlight some of the scams and attempts to defraud that our customers fell victim to:
- Joe lost €2,250 after trying to invest €250 in Bitcoin via a bogus investment firm
- Thomasina lost €16,300 after taking advice from a crypto currency advisor
- Laura requested recall of transactions made to an unregulated investment company
- Phillipa was pressured to take out loan to cover investments
- Isabella and Adam were unaware of the fraudulent transactions occurring on their account
- Cathal lost €20,000 through investment with a fraudulent cryptocurrency company
- Noah lost funds when he transferred them to a fraudulent IBAN number
- Tom loses €60,000 to fraudulent investment company
- Helen felt her bank could have done more on sight of unusual transactions
- Pavel lost money after disregarding advice from his bank
We hope that by raising awareness through these case studies that consumers will be empowered to recognise a scam should they be contacted.
It is important to note that the FSPO cannot investigate instances of fraud, as that is a matter for An Garda Síochána. However, the FSPO can investigate a complaint which relates to service failings of the provider in dealing with a customer who suspects fraud on their account, and any complaint about unauthorised transactions.
The FSPO publishes case studies on a regular basis which can help to inform consumers and financial service providers and pension providers of the kind of complaints that come to us and their outcomes.
These case studies are available in the following publications:
