Ombudsman's legally binding decisions

Filter our database

Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.

To narrow your search, you may also wish to select from the following:

 

Or search the database by decision reference number, if known:


 

PDFBonds Decision Reference 2018-0073

Sector: Investment

Product/Service: Investment

Primary Conduct Complained Of: Maladministration

Outcome: Rejected

All Conducts Complained Of: Encashment delays , Dissatisfaction with final fund value , Failure to process instructions in a timely manner

Year: 2018

View Document