Ombudsman's legally binding decisions
Filter our database
Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Life Decision Reference 2018-0124
Sector: Insurance
Product/Service: Life
Primary Conduct Complained Of: Advice Incorrect/Unsuitable (post sale)
Outcome: Upheld
All Conducts Complained Of: Failure to advise on key product/service features, Fees & charges applied (life)
Year: 2018