Ombudsman's legally binding decisions

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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.

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PDFHousehold Buildings Decision Reference 2018-0146

Sector: Insurance

Product/Service: Home and/or Property

Primary Conduct Complained Of: Rejection of Claim

Outcome: Rejected

All Conducts Complained Of: Failure to accept evidence of occupancy, Rejection of claim - freezing or escape of or overflow of water or oil

Year: 2018

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