Ombudsman's legally binding decisions

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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.

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PDFInvestment/buy to Let Mortgage Decision Reference 2018-0223

Sector: Banking

Product/Service: Commercial Banking

Primary Conduct Complained Of: Arrears handling

Outcome: Upheld

All Conducts Complained Of: Arrears handling - buy-to-let, Appointment of a receiver, Delayed or inadequate communication

Year: 2018

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