Ombudsman's legally binding decisions
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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Personal Loan Decision Reference 2019-0128
Sector: Banking
Product/Service: Consumer Credit
Primary Conduct Complained Of: Application of interest rate
Outcome: Substantially upheld
All Conducts Complained Of: Increase in interest rate, Application of interest rate
Year: 2019