Ombudsman's legally binding decisions

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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.

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PDFCash Investment Decision Reference 2019-0161

Sector: Investment

Product/Service: Investment

Primary Conduct Complained Of: Customer Service

Outcome: Substantially upheld

All Conducts Complained Of: Failure to provide correct information, Delayed or inadequate communication, Failure to provide accurate investment information

Year: 2019

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