Ombudsman's legally binding decisions
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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Credit Union Loan Decision Reference 2019-0195
Sector: Banking
Product/Service: Consumer Credit
Primary Conduct Complained Of: Disputed Transactions
Outcome: Upheld
All Conducts Complained Of: Disputed transactions, Complaint handling (Consumer Protection Code) , Dissatisfaction with customer service , Maladministration
Year: 2019