Ombudsman's legally binding decisions

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Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.

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PDFBonds Decision Reference 2019-0225

Sector: Investment

Product/Service: Investment

Primary Conduct Complained Of: Management of Fund

Outcome: Partially upheld

All Conducts Complained Of: Dissatisfaction with final fund value , Delayed or inadequate communication, Failure to process instructions in a timely manner, Fees & charges applied

Year: 2019

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