Ombudsman's legally binding decisions

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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.

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Sector: Insurance

Product/Service: Protection

Primary Conduct Complained Of: Claim Handling

Outcome: Upheld

All Conducts Complained Of: Disagreement regarding Medical evidence submitted , Rejection of claim - fit to return to work

Year: 2019