Ombudsman's legally binding decisions
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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Whole-of-Life Decision Reference 2019-0268
Sector: Insurance
Product/Service: Life
Primary Conduct Complained Of: Advice Incorrect/Unsuitable (post sale)
Outcome: Upheld
All Conducts Complained Of: Misrepresentation (at point of sale or after),
Year: 2019