Ombudsman's legally binding decisions

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PDFOther Decision Reference 2019-0280

Sector: Insurance

Product/Service: Motor

Primary Conduct Complained Of: Rejection of Claim

Outcome: Rejected

All Conducts Complained Of: Rejection of claim - reasonable care/security of vehicle, Complaint handling (Consumer Protection Code) , Delayed or inadequate communication, Failure to process instructions in a timely manner

Year: 2019

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