Ombudsman's legally binding decisions
Filter our database
Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Credit Cards Decision Reference 2019-0418
Sector: Banking
Product/Service: Consumer Credit
Primary Conduct Complained Of: Maladministration
Outcome: Substantially upheld
All Conducts Complained Of: Maladministration, Incorrect information sent to credit reference agency
Year: 2019