Ombudsman's legally binding decisions
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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Household Buildings Decision Reference 2020-0131
Sector: Insurance
Product/Service: Home and/or Property
Primary Conduct Complained Of: Mis-selling
Outcome: Rejected
All Conducts Complained Of: Mis-selling (insurance), Delayed or inadequate communication, Dissatisfaction with customer service
Year: 2020