Ombudsman's legally binding decisions
Filter our database
Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Bonds Decision Reference 2020-0256
Sector: Investment
Product/Service: Investment
Primary Conduct Complained Of: Management of Fund
Outcome: Rejected
All Conducts Complained Of: Dissatisfaction with final fund value , Delayed or inadequate communication, Failure to consider vulnerability of customer, Fees & charges applied , Mis-selling (investment), Product not suitable
Year: 2020