Ombudsman's legally binding decisions

Filter our database

Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.

To narrow your search, you may also wish to select from the following:

 

Or search the database by decision reference number, if known:


 

PDFCar Decision Reference 2020-0267

Sector: Insurance

Product/Service: Motor

Primary Conduct Complained Of: Premium Rate Applied

Outcome: Partially upheld

All Conducts Complained Of: Premium rate increases

Year: 2020

View Document