Ombudsman's legally binding decisions
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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.
Approved Minimum Retirement Fund AMRF Decision Reference 2020-0293
Sector: Investment
Product/Service: Pension
Primary Conduct Complained Of: Customer Service
Outcome: Substantially upheld
All Conducts Complained Of: Failure to provide correct information, Fees & charges applied
Year: 2020