Ombudsman's legally binding decisions

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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.

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PDFPersonal Accident Decision Reference 2020-0359

Sector: Insurance

Product/Service: Health, Accident and Other

Primary Conduct Complained Of: Refusal to give product/service

Outcome: Upheld

All Conducts Complained Of: Refusal to insure - failure to renew policy, Disagreement regarding Medical evidence submitted , Failure to provide product/service information

Year: 2020

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