Ombudsman's legally binding decisions
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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Car Finance Decision Reference 2020-0485
Sector: Banking
Product/Service: Consumer Credit
Primary Conduct Complained Of: Mis-selling
Outcome: Rejected
All Conducts Complained Of: Mis-selling, Complaint handling (Consumer Protection Code) , Errors in calculations
Year: 2020