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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.

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PDFPension Transfers Decision Reference 2021-0050

Sector: Investment

Product/Service: Pension

Primary Conduct Complained Of: Maladministration

Outcome: Partially upheld

All Conducts Complained Of: Failure to process instructions in a timely manner, Dissatisfaction with customer service , Value of policy at surrender less than expected or projected

Year: 2021

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