Ombudsman's legally binding decisions
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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.
Personal Retirement Savings Accounts (PRSA) Decision Reference 2021-0124
Sector: Investment
Product/Service: Pension
Primary Conduct Complained Of: Maladministration
Outcome: Upheld
All Conducts Complained Of: Failure to process instructions, Failure to process instructions in a timely manner
Year: 2021