Ombudsman's legally binding decisions
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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.
Service Decision Reference 2021-0183
Sector: Insurance
Product/Service: Commercial Insurance
Primary Conduct Complained Of: Rejection of Claim
Outcome: Upheld
All Conducts Complained Of: Rejection of claim, Claim handling delays or issues, Complaint handling (Consumer Protection Code)
Year: 2021