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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.

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PDFRepayment Mortgage Decision Reference 2021-0425

Sector: Banking

Product/Service: Mortgage

Primary Conduct Complained Of: Maladministration

Outcome: Rejected

All Conducts Complained Of: Maladministration, Complaint handling (Consumer Protection Code) , Delayed or inadequate communication

Year: 2021

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