Ombudsman's legally binding decisions

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Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.

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PDFOnline Share Dealing Decision Reference 2021-0463

Sector: Investment

Product/Service: Investment

Primary Conduct Complained Of: Mis-selling

Outcome: Partially upheld

All Conducts Complained Of: Mis-selling (investment), Failure to provide accurate investment information, Failure to provide warning re. Nature of investment , Misrepresentation (at point of sale or after)

Year: 2021

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