Ombudsman's legally binding decisions
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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.
Online Share Dealing Decision Reference 2021-0494
Sector: Investment
Product/Service: Investment
Primary Conduct Complained Of: Maladministration
Outcome: Partially upheld
All Conducts Complained Of: Maladministration, Delayed or inadequate communication, Failure to provide correct information
Year: 2021