Ombudsman's legally binding decisions

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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.

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PDFPayment Protection Decision Reference 2021-0523

Sector: Insurance

Product/Service: Protection

Primary Conduct Complained Of: Rejection of Claim

Outcome: Partially upheld

All Conducts Complained Of: Rejection of claim - pre-existing condition, Disagreement regarding Medical evidence submitted

Year: 2021

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