Ombudsman's legally binding decisions

Filter our database

Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.

To narrow your search, you may also wish to select from the following:

 

Or search the database by decision reference number, if known:


 

PDFPrivate Health Insurance Decision Reference 2022-0013

Sector: Insurance

Product/Service: Health, Accident and Other

Primary Conduct Complained Of: Claim Handling

Outcome: Rejected

All Conducts Complained Of: Claim handling delays or issues, Rejection of claim - pre-existing condition

Year: 2022

View Document