Ombudsman's legally binding decisions
Filter our database
Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.
Tracker Mortgage Decision Reference 2022-0029
Sector: Banking
Product/Service: Mortgage
Primary Conduct Complained Of: Application of tracker interest rate
Outcome: Rejected
All Conducts Complained Of: Refusal to move existing tracker to a new mortgage product
Year: 2022