Ombudsman's legally binding decisions

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Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.

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PDFCredit Cards Decision Reference 2022-0058

Sector: Banking

Product/Service: Consumer Credit

Primary Conduct Complained Of: Disputed Transactions

Outcome: Rejected

All Conducts Complained Of: Disputed transactions, Complaint handling (Consumer Protection Code) , Maladministration, Misrepresentation (at point of sale or after), Refusals (banking)

Year: 2022

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