Ombudsman's legally binding decisions
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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.
Personal Pension Plan Decision Reference 2022-0170
Sector: Investment
Product/Service: Pension
Primary Conduct Complained Of: Management of Fund
Outcome: Rejected
All Conducts Complained Of: Value of policy at surrender less than expected or projected, Delayed or inadequate communication, Fees & charges applied
Year: 2022
