Ombudsman's legally binding decisions

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Last updated on 22 September 2025 with legally binding decisions up to the end of July 2025.

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PDFPersonal Pension Plan Decision Reference 2022-0227

Sector: Investment

Product/Service: Pension

Primary Conduct Complained Of: Mis-selling

Outcome: Partially upheld

All Conducts Complained Of: Mis-selling (pensions), Failure to provide accurate investment information, Fees & charges applied , Misrepresentation (pensions)

Year: 2022

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