Ombudsman's legally binding decisions
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Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.
Accounts Decision Reference 2018-0066
Sector: Banking
Product/Service: Accounts
Primary Conduct Complained Of: Customer Service
Outcome: Rejected
All Conducts Complained Of: Dissatisfaction with customer service , Complaint handling (Consumer Protection Code)
Year: 2018
