Ombudsman's legally binding decisions
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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Travel Decision Reference 2018-0071
Sector: Insurance
Product/Service: Travel
Primary Conduct Complained Of: Mis-selling
Outcome: Upheld
All Conducts Complained Of: Mis-selling, Failure to provide correct information, Poor wording/ambiguity of policy
Year: 2018