Ombudsman's legally binding decisions
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Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.
Car Decision Reference 2018-0180
Sector: Insurance
Product/Service: Motor
Primary Conduct Complained Of: Settlement Amount Offered
Outcome: Upheld
All Conducts Complained Of: Disagreement regarding Pre-accident value provided, Dissatisfaction with customer service , Maladministration, No claim bonus issues
Year: 2018
