Ombudsman's legally binding decisions
Filter our database
Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.
Opening/Closing Accounts Decision Reference 2019-0098
Sector: Banking
Product/Service: Accounts
Primary Conduct Complained Of: Customer Service
Outcome: Rejected
All Conducts Complained Of: Failure to provide notification /reason for closure,
Year: 2019
