Ombudsman's legally binding decisions

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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.

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PDFHousehold Buildings Decision Reference 2019-0112

Sector: Insurance

Product/Service: Home and/or Property

Primary Conduct Complained Of: Claim Handling

Outcome: Rejected

All Conducts Complained Of: Claim handling delays or issues, Rejection of claim - freezing or escape of or overflow of water or oil, Rejection of claim - late notification

Year: 2019

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