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PDFPersonal Pension Plan Decision Reference 2019-0115

Sector: Investment

Product/Service: Pension

Primary Conduct Complained Of: Maladministration

Outcome: Rejected

All Conducts Complained Of: Maladministration, Dissatisfaction with customer service , Failure to advise on tax implications/tax relief, Failure to process instructions in a timely manner

Year: 2019

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