Ombudsman's legally binding decisions

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PDFCar Finance Decision Reference 2019-0247

Sector: Banking

Product/Service: Consumer Credit

Primary Conduct Complained Of: Failure to provide information/correct information

Outcome: Upheld

All Conducts Complained Of: Errors in calculations, Complaint handling (Consumer Protection Code) , Dissatisfaction with customer service , Level of contact or communications re. Arrears

Year: 2019

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