Ombudsman's legally binding decisions
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Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.
Credit Union Loan Decision Reference 2019-0389
Sector: Banking
Product/Service: Consumer Credit
Primary Conduct Complained Of: Customer Service
Outcome: Partially upheld
All Conducts Complained Of: Dissatisfaction with customer service , Refusal to grant consumer credit
Year: 2019
