Ombudsman's legally binding decisions
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Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.
Multiple Products/Services Decision Reference 2020-0281
Sector: Banking
Product/Service: Multiple Banking Product/Service
Primary Conduct Complained Of: Maladministration
Outcome: Rejected
All Conducts Complained Of: Failure to process instructions
Year: 2020
