Ombudsman's legally binding decisions

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Last updated on 21 May 2026 with legally binding decisions up to the end of of March 2026.

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Sector: Insurance

Product/Service: Motor

Primary Conduct Complained Of: Claim Handling

Outcome: Substantially upheld

All Conducts Complained Of: Claim handling delays or issues, Disagreement regarding Pre-accident value provided

Year: 2020