Ombudsman's legally binding decisions
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Last updated on 25 June 2025 with legally binding decisions up to the end of December 2024.
Online Share Dealing Decision Reference 2020-0402
Sector: Investment
Product/Service: Investment
Primary Conduct Complained Of: Maladministration
Outcome: Upheld
All Conducts Complained Of: Encashment delays , Delayed or inadequate communication
Year: 2020